Shipping policy
At YUME, we strive to process and dispatch all orders within 2 business days of receiving them. We use the delivery company Yodel to ship all orders within the UK.
Delivery Prices:
• 2-3 days delivery within the UK costs £3.56
• 24-hour delivery within the UK costs £4.73
We also offer shipping to European Union countries. Shipping costs will be calculated at checkout based on the delivery address.
Returns:
If you're not completely satisfied with your order, you can return it within 20 days of receiving it. Please contact our customer service team to initiate the return process. Customers are responsible for return shipping costs unless the item arrived damaged or was shipped incorrectly.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing YUME for your tea and tea accessory needs!
Delivery Prices:
• 2-3 days delivery within the UK costs £3.56
• 24-hour delivery within the UK costs £4.73
We also offer shipping to European Union countries. Shipping costs will be calculated at checkout based on the delivery address.
Returns:
If you're not completely satisfied with your order, you can return it within 20 days of receiving it. Please contact our customer service team to initiate the return process. Customers are responsible for return shipping costs unless the item arrived damaged or was shipped incorrectly.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing YUME for your tea and tea accessory needs!